Store Terms of Sale (Template)

Effective: September 20, 2026 · Version 2.0

For the seller (delete this box before publishing): These are the terms you show your buyers. You are the seller; Precision IT Management is not. Replace every [bracket] and keep only the optional blocks that fit your business: [FOOD ORDERING] or [TATTOO STUDIO STORE]. Delete the others. Show these terms at checkout with a checkbox the buyer must tick ("I agree to the Terms of Sale") and link them in your site footer. Have your own lawyer review these terms, especially your refund, gift card, food and age rules.

1. Who you're buying from

You are buying from [Seller Legal Name], doing business as [Seller Name] ("we," "us"). Our address is [Seller Address], and you can reach us at [Seller Email] or [Seller Phone].

We are the seller. We make or provide what you buy, set the prices, accept your payment, and handle your questions, refunds and complaints. "You" means the person placing the order.

2. The platform

This store runs on [Product], software by Precision IT Management, LLC, which is not the seller. Precision IT Management provides the website and ordering software only. It does not make, sell, prepare, store, ship or deliver anything sold here, does not set prices or policies, and does not decide refunds. Please bring questions about your order to us, not to Precision IT Management.

3. Orders

• Placing an order. When you place an order, you are offering to buy. Your order is accepted when we confirm it by email, text or on screen.
• We may decline or cancel an order, for example if an item is sold out, the price or description was wrong, we can't deliver to your area, or we suspect fraud. If we cancel, we will refund anything you paid for that order.
• Accuracy. Please check your order, contact details and address before you submit. Photos and descriptions are as accurate as we can make them, but handmade and small-batch items can vary.

4. Prices and taxes

Prices are in U.S. dollars and set by us. Before you pay, checkout shows the full price, including any delivery, service or other required fees. Sales tax is added where it applies and shown before you pay. Any tip is optional. The total you see when you place your order is the price for that order, even if our prices change later.

5. Payment

Payments are processed by Stripe, a third-party payment company. Your card or bank details go directly to Stripe. Neither we nor Precision IT Management see or store your full card number. Stripe may also apply its own terms to your payment. By paying, you authorize the charge for the order total. You must be allowed to use the payment method you choose.

6. Pickup, delivery and shipping

• Options. We offer [pickup / local delivery / shipping] as shown at checkout. Delivery fees and areas are shown before you pay.
• Times are estimates. Pickup, delivery and shipping times are our best estimates, not guarantees.
• Your details. Please give us a complete, accurate address and any access instructions. We aren't responsible for delays caused by incorrect information.
• After delivery. Once your order is delivered or handed to you as you instructed, please bring it in promptly. [Shipped items: risk of loss passes to you when the carrier delivers the package.]
• Problems. If something is missing, wrong or damaged, contact us within [X hours/days] at [Seller Email / Phone].

7. Cancellations and refunds

Our policy: [Seller Refund and Cancellation Policy: when you can cancel, what can be refunded, the time window, and how refunds are issued.]

Whatever our policy says, if we fail to deliver your order, or deliver something materially wrong or unsafe, we will refund or replace it, and nothing in these terms takes away refund rights you have under the law. Approved refunds go back to your original payment method through Stripe. They may take several business days to appear.

Please contact us before disputing a charge with your bank. Most problems can be fixed quickly.

8. Gift cards

If we sell gift cards:

• Gift cards can be used only at [Seller Name] for [the items and services listed on the card].
• They are not redeemable for cash except where the law requires it, and cannot be reloaded or resold [unless we say otherwise].
• [Gift cards do not expire.] / [Gift cards expire on the date printed on the card, which is never sooner than the law allows.]
• Treat a gift card like cash. We can't replace a lost or stolen card [unless you registered it with us].

9. Age restrictions

You must be at least 18, or the age of majority where you live, to place an order. [Some items or services have higher age limits, described below. We may ask for ID at pickup or delivery and may refuse an order if the age limit is not met.]

[FOOD ORDERING] — optional block for home cooks and food sellers

F1. Home kitchen. [Our food is made in a home kitchen that is not inspected by the state or local health department.] [Insert any label or notice statement your state's cottage-food rules require.]

F2. ALLERGENS: PLEASE READ. Our kitchen handles common allergens, including milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy and sesame. Even when an item doesn't list an allergen, cross-contact can happen. We can't guarantee any item is allergen-free unless we confirm it with you directly. If you have a food allergy or dietary restriction, contact us at [Seller Phone / Email] before ordering. Ingredient and allergen information on this site is entered by us, not by Precision IT Management.

F3. Food safety is our responsibility. We prepare, package, store and hand off your food, and we are responsible for its safety and handling up to pickup or delivery. After you receive it, please refrigerate or eat perishable food promptly and follow any reheating or storage instructions we give.

F4. Order windows. Orders are taken [until Day/Time] for [pickup/delivery] on [Day(s)], during the [pickup/delivery windows shown at checkout]. Please arrive within your pickup window. Food not picked up within [X] of the end of your window may be [discarded without refund / held until Time].

F5. Where we sell. [Where required by law, we sell and deliver only within Ohio.] [We deliver only within [area] and do not ship food.]

F6. Cancellations. Because food is made to order, orders can't be cancelled after [cutoff time], except as our policy in Section 7 allows or the law requires.

[TATTOO STUDIO STORE] — optional block for studio online stores

T1. What we sell online. Our store sells [merchandise such as apparel, prints and aftercare products], [gift cards], and [appointment deposits]. Buying something in the store does not book, guarantee or qualify you for a tattoo or piercing. Services are provided only under the studio's own consent forms and policies at your appointment.

T2. Merchandise. Returns of unused merchandise are accepted within [X days] in original condition [with receipt]. [Aftercare products and custom or personalized items can't be returned once opened or made.] Shipping costs are [not refundable / refundable only if we made an error].

T3. Appointment deposits. Deposits hold your appointment and [are applied to the cost of your session]. Deposits are [non-refundable] / [refundable if you cancel at least [X hours/days] before your appointment]. If you [reschedule with at least [X] notice], your deposit [carries over once]. If the studio cancels, [you will get a full refund or a new date, your choice].

T4. Custom work. Custom designs and artwork are not refundable once the artist has started work, in line with our studio policy: [Studio Custom-Work Policy].

T5. Age for services. Tattoo and piercing services are for clients who are [18 or older, with valid photo ID] [or as state law and studio policy allow]. Minors may buy merchandise and gift cards, but any service is subject to the studio's age and consent rules at the appointment.

10. Use of this site

Please don't misuse this site. That means no fake or fraudulent orders, no using someone else's payment method, and no attempts to break into or disrupt the site. We may cancel orders and refuse service for misuse. The site software and design belong to Precision IT Management. Our name, logo, photos and products belong to us.

11. Our responsibility to you

We stand behind what we sell as described in these terms and our policies.

To the extent the law allows:

• we are not responsible for indirect or consequential losses, such as lost time, lost profits or incidental costs, that come from an order or from using this site; and
• our total responsibility for any claim about an order is limited to the amount you paid for that order.

Nothing in these terms limits responsibility that the law does not allow to be limited, including for injury caused by our negligence, for fraud, or for your rights under consumer protection laws. Warranties the law gives you on the goods themselves are not affected. Precision IT Management is not the seller and is not responsible for the goods or services sold here. It can rely on Sections 2, 10 and 11.

12. Privacy

We collect what we need to take and fulfill your order: your name, contact details, address and order history. We use it to process your order, contact you about it, and run our business. See our privacy policy at [Seller Privacy Policy URL].

Precision IT Management hosts this site and processes this information for us. Its handling of platform data is described in its Privacy Policy at precisionitm.com/privacy. Stripe handles your payment details under its own privacy policy.

Texts. If you give us your mobile number, we may text you about your order (confirmations, ready-for-pickup and delivery updates). Message and data rates may apply. Reply STOP to stop or HELP for help. We will not send marketing texts unless you separately agree to them, and agreeing is never required to buy.

13. Governing law

These terms are governed by the laws of the State of [Seller State]. Disputes will be handled in the courts serving [Seller County], [Seller State], or in small-claims court. This does not take away any consumer protection rights you have under the law of the state where you live.

14. Changes and contact

We may update these terms. The version shown when you place an order applies to that order. Questions: [Seller Name] · [Seller Email] · [Seller Phone].